A Visual Tour of AskPert™

A screenshot can say a thousand words. Below follows a visual tour of AskPert and its features. Note that you can customize the way how it looks by altering the templates. Click on each screenshot to see the large version.

Easy Installation

You don't have to edit cumbersome configuration files. Just upload AskPert to your server and point your browser to the installation directory. You'll fill in the quick and easy configuration form, hit "Install" and you're done. AskPert can be installed on many kinds of servers: Linux, Windows Mac OS/X, Solaris, BSD or any system capable of running MySQL and PHP version 4.2 or above.

Comprehensive Configuration

Simple to use configuration options allow you to have complete control of the way how AskPert operates. From notification options, email confirmations, privacy, posting rights and image uploading privileges, you'll be able to setup the program exactly how you want.

We've also made it easy to write the standard documentation for your site, such as disclaimers, FAQ, Terms and Conditions, and even the front page content.

Because AskPert is multilingual, you can choose the default language, and create a language pack for your own country (it comes default with English). Creating a language pack is simple as editing a single file.


Keep track of your Questions & Answers

In order to facilitate multiple researchers and administrators, AskPert allows you to lock questions so that only one researcher at a time can answer them. With the "My Questions" area, you can keep track of your questions and answers. Also, AskPert automatically comes with built in RSS 2.0 feeds so you can use your newsreader to keep on top of incoming questions and answers.


Categories & Pricing

The category manager allows you to both categorize questions, and set different pricing types for the kind of answers you want to provide. Pricing can be setup based on pre-payments, post-payments or no payments on a category-by-category basis.

If you decide to go with payments after questions are answered, AskPert will automatically bill your customer as soon as you post your answer. Each category has its own title and description, and an RSS 2.0 feed that keeps visitors updated with the most recent questions in that section.


Asking Questions

AskPert makes asking questions ultra-easy with a simple interface that guides your customer through each step. Your customers will be able to select categories, bid on pricing, decide if a question is private or public and set the priority. Depending on the pricing scheme, once the question is validated, the user may be taken to the payment screen to make payment, or directly to question as posted. Payment options are available for Authorize.net and Paypal.

Working with Questions

Viewing and answering questions in AskPert is easy. Once you've selected the question you want to work with, you will be given an opportunity to:
  • Forward it to someone else by email
  • Lock it for answering
  • Edit the question
  • Answer the question
  • Post a clarification or follow-up
  • Post a comment
  • Delete a comment or follow-up
  • Promote a comment to an answer
In addition, each question even has its own RSS 2.0 feed which is linked in the customer's question confirmation email.

By visiting the "All Questions" (admin only) area, you can quickly browse and filter questions based on category and status, then edit, delete, or change the pricing of each.


Searching and Browsing

Askpert has its own high speed fulltext search engine built in with automatic indexing of public questions (private questions are never indexed), so you never have to rely on any external search facility.

By clicking on the "Browse" menu, customers can easily browse the sections and quickly paginate through each category's list of questions. Making your questions and answers public is a great way to draw attention to your service.


User Management

You can easily edit user information with the "Manage Users" control panel. Change passwords, edit user information, setup your bio, delete users, convert user to researcher or administrator (or the reverse), or view all of a user's activity.

AskPert handles registration, login and password retreival, and you can setup the software to require email confirmation of all users when they register.


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"AskPert just makes our advice site easy to run and a joy for our users. With tons of questions, thousands of users, and multiple researchers, the RSS feeds help us easily see when new questions arrive right in our newsreader."
- funadvice.com